Three things to know first

Set your limits in your Cryptoleo Casino account

Play from 18+ only, and note that deposit limits, loss limits, session time reminders, a cooling-off period and self-exclusion already sit in every Cryptoleo Casino account.

Set a deposit limit

Five facts

The facts you will want later

Clear facts, published plainly, are how this casino prefers to handle limits and support.

Item

Detail

Minimum age

18+

Regulator and licence

Tobique Gaming Commission, TGC-4320-799

National register

BetStop

National Gambling Helpline

1800 858 858

Limit questions

[email protected]

The brakes you already have

The five account controls

Late in an evening, when a session starts to feel like a bill, these five are the ones to switch on.

Choosing a deposit limit

A deposit limit caps what you can put in over a chosen period. Switch it on before your first session, so the ceiling is set by the calm version of you.

How much can I lose tonight?

A loss limit stops the evening at a figure you decided in advance. Set it when you notice a losing run pulling you toward a bigger deposit.

How long have I been playing?

Session time reminders nudge you as your playtime passes the point you chose. Turn them on whenever a session has ever run past what you planned.

The evening you feel it building

A cooling-off period steps you away from the account for a while without ending your membership. Take one when the urge to play starts turning into a routine.

Should I close the account?

Self-exclusion locks your account for a set stretch, and it cannot be lifted on a whim. Choose it when you want a firm stop rather than a pause.

Four short steps

Your profile, all controls

From the lobby, open your profile menu and look for the section covering limits and account controls, where every tool sits together.

Choosing the kind

Decide whether this is about money going in, money lost, or time spent, then open that control and read what each one covers.

Length that suits you

Pick how long the limit should run. Think about a whole month rather than one evening, since a limit chosen in a good mood lasts longer.

Save, then check

Save the change, then return to the limits screen and confirm the figure is showing. That view is what applies to your next session.

Three ways to step back

Stepping back for a day, or for months

A break that ends by itself. Set a time-out in your account and play stops for hours or days, with access returning on its own afterwards. Your balance and history stay where they are, and you can ask support through live chat or email to start it.

Can you shorten it later? Choosing self-exclusion closes your access for a long stretch, and it cannot be undone before that stretch runs out. Ask support through live chat or email to set it; once it starts, the account stays shut.

Should you register nationwide? BetStop is the national register run by the Australian Government through ACMA, and signing up takes about five minutes online, with a minimum of 3 months. A nominated support person can join you, and registered people cannot bet, open accounts or receive marketing. betstop.gov.au

Free and confidential support

Free and confidential services across Australia

National Gambling Helpline

Someone answers around the clock, every day of the year, with free chat and email counselling, self-help tools and a directory of local services for you or a relative. 1800 858 858 gamblinghelponline.org.au

Gamblers Anonymous Australia

Peer support meetings run across Australia for people who gamble, giving you and your family a room of others who have lived the same pattern. gaaustralia.org.au

National Debt Helpline

Free financial counselling for gambling debt, open Monday to Friday from 9:30 to 16:30, helping you and your household sort out what is owed. ndh.org.au

When you are worried

Worried about your play, or someone else's

01My brother plays too much. Can the helpline advise family too?+

Yes. The National Gambling Helpline on 1800 858 858 takes calls from relatives and friends as well as from players, at any hour of any day. Counsellors there listen to your side, explain the options and point you to local services.

02Can a deposit limit be adjusted once it is already active?+

You will find the same controls in your account settings, and the ceiling can be moved to a different amount whenever you choose. A figure set before a session is the reliable one, so decide it while your head is clear rather than after a loss.

03How do I know play has stopped being fun?+

Watch for chasing losses, hiding your play, or spending money meant for bills. The first practical step is a modest limit or a cooling-off period, and a call to the National Gambling Helpline on 1800 858 858 if the worry stays.

04Do the limit settings work from my phone?+

They do. The mobile version of the site carries the identical account section, so a ceiling on deposits or losses can be chosen on a handset exactly as on a desktop. Nothing has to wait until you are back at a computer.

05Does a self-exclusion finish sooner if I ask for it to be lifted?+

No. Once a self-exclusion begins, it runs for the whole period you picked, and requests to cut it short do not change that. Australia's national register, BetStop, works the same way, with periods from 3 months up to a lifetime.